Re: Dais, Sayed & Christian
Hello,
I have been meaning to send this email for quite some time, but due to poor health, and lots of other excuses, I simply haven't gotten around to it.
I wanted to provide feedback for the above job number, as the boys really did work their arses off! It was a complicated job (which even I could see as a layman), and yet nothing was off-limits. They really did everything to accommodate the job, and my individual requests. As an individual, I am very particular and hold very high standards, and yet, they did not blink and eyelid.
I would also like to mention that all three of them were a delight to have in my home. It goes without saying, that they are a credit to your company, and it was an absolute pleasure working with them.
Kind regards
Lisa
Response from the owner:Dear Lisa,
It was a pleasure to assist you with your installation, and we truly appreciate you taking the time to share such thoughtful feedback, especially given everything you’ve had going on.
We’re so glad to hear that Qais, Sayed and Cristian made such a positive impression. Complex installations can certainly present challenges, but our team is committed to approaching every job with care, determination and attention to detail. It means a great deal to know they worked tirelessly to accommodate both the technical demands of the project and your individual requests without hesitation.
We also value the way our team presents themselves in our customers’ homes. Being respectful, considerate and easy to have around is just as important to us as delivering a high standard of workmanship. Hearing that they were a delight to work with and upheld the high standards you expect is something we’re incredibly proud of. They truly are a credit to our business.
We hope you’re now enjoying the comfort of your new system, and we’re always here should you need us.
Mel - Alliance Climate Control