I wrote what's below a few years back - maybe I didn't press "post". Anyway, I've had a series of good experiences with Alliance Climate Control, and this was another one.
I don't think I've ever come in contact with a better-run business than this one. From the first inspection , to talking through the options right through to installation this mob was stunningly professional - they always turned up on time, communication with the office was perfect, all the documentation was excellent; whoever runs this business really needs to be congratulated. Then on the day of the installation, an unpleasantly hot day to be working up in the roof, they sent three excellent young blokes - Harry, Aaron P. and Aiden, who did a really great job. I recommend these guys without hesitation; I'll give my sister in Crows Nest a ring and proselitize today as I sit back and enjoy a day when 33 is forecast, rather than suffer through it.
Response from the owner:Dear Ted,
Better late than never, and what a review to have arrived! The care you've taken to describe every part of your experience, from that first inspection through to Harry, Aaron P. and Aiden working away in the roof on what sounds like a brutal day, is something we'll be sharing with the whole team. It means an enormous amount. We hope you're now sitting back in cosy warmth this winter with your system doing exactly what it should — no matter what the weather throws at you. And please do give your sister in Crows Nest that ring — we'd love to look after her too!
Mel – Alliance Air Conditioning, Heating & Electrical